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Privacy policy

This page has been created with care and is intended for users of TenCate Protective Fabrics online platforms. If you have any questions, you can always contact us via support@tencatefabrics.com

TenCate Protective Fabrics’ privacy policy for online purposes

TenCate processes sensitive personal data via our website, service eu.tencatefabrics.com. TenCate Protective Fabrics will process this data very carefully and securely. During our processing, we comply with the relevant and most recent legislation of the General Data Protection Regulation (GDPR). This means that:

  • we clearly communicate for what purposes we process personal data. We do this via this privacy policy;
  • our collection of personal data will be restricted to only the personal data that is needed for legitimate purposes;
  • we first ask for your consent to process your personal data, if your consent is required;
  • we implement appropriate technical and organizational security measures to protect your personal data and also demand this from parties who process personal data on our behalf;
  • we respect your right to access, rectify, or erase your personal data.

TenCate Protective Fabrics is responsible for data processing. In this privacy policy, we explain which personal data we collect and use and for what purpose. We suggest that you read this privacy policy carefully.

Marketing

Alongside the information on our website, for marketing purposes we can inform you about new developments at TenCate Protective Fabrics via the following channels:

  • by post;
  • by e-mail;
  • on social media;
  • by telephone.

If you no longer wish to receive this information, you can unsubscribe at any time by selecting the unsubscribe button in the e-mail you receive. Alternatively, you can send an e-mail to support@tencatefabrics.com

Newsletters

We offer newsletters for those who are interested. Your e-mail address will only be added to the mailing list with your consent. Every newsletter contains a link that you can click on to unsubscribe.

Contact forms

If you submit a contact form on our website, or if you send us an e-mail, your data will be stored as long as is necessary to answer and handle the request, depending on the nature or the context of your e-mail.

Use of personal data

By downloading whitepapers, submitting a contact request of any nature, applying for a job, or contacting us, you leave certain data behind and share this data with us. This can be personal data. Personal data is all data on the basis of which a person can be identified.
We use only personal data that is provided directly by you, as a part of a service requested by you, a request for contact or information, a request for a quote, a registration for an event, a job application, or where, at the moment this data is entered, it is clearly communicated that the data will be processed. We use the following data (when necessary) for the purposes defined in this privacy policy:

  • First and last name
  • Phone number
  • Billing address
  • E-mail address
  • Payment data
  • Sex
  • IP address
  • CV (if applying for a job online)
  • Customer number
  • Login data
  • Preferences for specific services/products/areas of interest

This data will be processed based on legitimate interests and/or following receipt of your consent.

We process this personal data based on the following legitimate interests:

  • to create contact via our contact form;
  • to be able to process your online job application;
  • to be able to process your data for our digital newsletter or other content that you have signed up for.

You can at all times withdraw your consent to the processing of this personal data. If you withdraw your consent, we will no longer process your personal data. The withdrawal of your consent does not affect the legitimacy of the processing of your personal data prior to this withdrawal.

We do not store your personal data for longer than necessary for the aforementioned purposes, unless a longer retention period applies by law. When these purposes are fulfilled, or the legal retention period lapses, your personal data will be erased as soon as possible.

We have taken suitable technical and organizational measures in order to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized amendment of your personal data.

If you have any questions concerning the security of your personal data or if you suspect any misuse, please contact us via support@tencatefabrics.com.